Honesty & clear communication play an important role in the conflict resolution process.

Mr. Shahbaz completed his MBA in Human Resource Management from Stratford College London and BSc Computing from Buckinghamshire University, England. He has over 15 years of well-rounded experience in leading banks. Prior to joining NBP FUNDS, he was working as VP-HR at Standard Chartered Bank. Mr. Shahbaz has also worked at Askari Bank Limited, NIB Bank and Royal Bank of Scotland England.

How do you describe your management style?

I adjust my management style to meet the needs of the people I am managing. It also depends on the situation while in some situations my style in permissive, delegating the tasks to my team and involving them in decision making, while in some it has to be autocratic.

Which aspects of HR do you enjoy the most?

I enjoy all aspects of HR thoroughly, but I also believe that maintaining good working conditions falls on the top of the list, because it is one of the most essential responsibilities that rest on the shoulder of an HR head. Motivation is a key factor that drives the employees to contribute to the goals of the organization.

As a Head of HR, how do you effectively resolve employee issues?

I believe in an open communication environment, encouraging employees to talk about work issues. Honesty & clear communication play an important role in the conflict resolution process. The goal of conflict resolution is not to decide which person is right or wrong, the goal is to reach a solution that everyone can live with, or better by creating a win-win option.

What do you like to do outside of work, what are your hobbies?

My hobbies include traveling and reading books